Privacy Policy

When you interact with Lawton Lawn Care — whether requesting a quote, scheduling service, or browsing our website — we may collect the following categories of personally identifiable information (“PII”):

• Full legal name
• Phone number (mobile and/or landline)
• Email address
• Physical service address and mailing address
• Service type preferences and property characteristics (yard size, terrain, gate codes)
• Preferred service dates and scheduling constraints
• Referral source (how you heard about us)
• Optional notes you voluntarily provide (pet information, access instructions, special requests)
• IP address, browser type, device identifiers, and other technical metadata collected automatically during website visits

If you become a customer, we additionally collect and maintain scheduling history, service records, invoicing data, payment status, and internal notes related to your account as necessary to deliver and manage your service.

Individuals who apply to become independent contractors through our contractor recruitment portal submit additional categories of information beyond standard customer data, including but not limited to:

• Government-issued identification (driver’s license photograph)
• Proof of insurance documentation
• Vehicle information and transportation capabilities
• Employment and work experience history
• Emergency contact information
• Tax classification information (e.g., W-9 data)
• Digital signature captured via electronic signature pad
• Login credentials (username and securely hashed password) for the contractor portal

Contractor data is stored in our secure database system and is accessible only to authorized personnel of Lawton Lawn Care. Contractor credentials are protected using industry-standard one-way cryptographic hashing (bcrypt). We never store passwords in plain text.

Information collected by Lawton Lawn Care is used exclusively for the following legitimate business purposes:

• Responding to quote requests, inquiries, and service communications
• Scheduling, dispatching, and managing lawn care and property maintenance services
• Communicating with you regarding your service via phone, text message, or email
• Processing and tracking payments, invoices, and account balances
• Evaluating contractor applications and managing contractor relationships
• Maintaining accurate business, tax, and operational records as required by law
• Improving the quality, performance, and user experience of our website and services
• Complying with applicable federal, state, and local legal obligations

All personal data submitted through our website is transmitted over encrypted HTTPS connections and stored in a secure, access-controlled database hosted on a professionally managed web hosting environment. We implement the following safeguards:

• SSL/TLS encryption for all data in transit
• Password-protected administrative access to all databases
• Bcrypt cryptographic hashing for all stored passwords
• Access-restricted file storage for uploaded documents (IDs, insurance)
• Server-side session management with secure token handling
• Regular review of access permissions and security configurations

While we employ commercially reasonable measures to protect your data, no method of electronic transmission or digital storage is 100% secure. Lawton Lawn Care cannot guarantee absolute security but is committed to promptly addressing any identified vulnerabilities.

Lawton Lawn Care does not share your personal information with third parties except in the following narrowly defined circumstances:

• Legal obligation: When required by subpoena, court order, or applicable law
• Law enforcement: When necessary to cooperate with law enforcement investigations or protect public safety
• Service providers: Limited information may be shared with payment processors or web hosting infrastructure providers strictly as necessary to deliver our services, subject to their own privacy obligations
• Protection of rights: When necessary to enforce our terms of service, protect our legal rights, or defend against legal claims
• Business transfer: In the unlikely event of a sale, merger, or acquisition of Lawton Lawn Care, user data may be transferred to the successor entity under equivalent or stronger privacy protections

In all cases, disclosure is limited to the minimum information necessary for the stated purpose. We do not participate in data-sharing arrangements, cooperative databases, or information exchanges with any commercial entities.

Our website utilizes Google Analytics to collect aggregated, anonymized usage data for the sole purpose of understanding how visitors interact with our website and identifying areas for improvement. This may include:

• Pages visited and navigation paths
• Session duration and bounce rates
• Device type, browser version, and operating system
• Approximate geographic region (city/state level)
• Referring website or search terms

This data is not linked to your personal identity and is used exclusively for internal analytics purposes. We do not deploy advertising cookies, retargeting pixels, social media tracking scripts, or any form of cross-site behavioral tracking.

You may disable cookies at any time through your browser settings. Disabling cookies will not affect your ability to use core features of our website. For information on how Google processes analytics data, refer to Google’s Privacy Policy.

By submitting a quote request, contacting us, or engaging our services, you expressly consent to receive communications from Lawton Lawn Care via telephone, SMS/text message, and email regarding scheduling, quotes, service updates, appointment reminders, and related operational communications.

Standard message and data rates from your carrier may apply to text messages. You may opt out of text communications at any time by replying STOP to any message. Opting out of text messages does not affect your service status or our obligation to perform scheduled work.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including maintaining active customer relationships, complying with legal and tax obligations, and resolving disputes. Specific retention periods include:

• Active customers: Data retained for the duration of the service relationship plus a reasonable administrative period
• Inactive customers: Data retained for up to three (3) years after last service, or as required by tax or legal obligations, whichever is longer
• Contractor applicants: Denied or withdrawn applications retained for up to one (1) year for potential future consideration, unless deletion is requested
• Active contractors: Data retained for the duration of the contractor relationship and in accordance with IRS record-keeping requirements (minimum seven years for tax-related records)

You may request deletion of your personal data at any time by contacting us. Deletion requests will be fulfilled within thirty (30) calendar days, subject to any overriding legal retention requirements.

You have the following rights with respect to the personal data we hold about you, exercisable at any time by contacting Lawton Lawn Care:

• Right of Access: You may request a copy of all personal information we maintain about you
• Right of Correction: You may request that we correct any inaccurate or incomplete personal data
• Right of Deletion: You may request that we delete your personal information, subject to legal retention requirements
• Right to Opt Out: You may opt out of text message communications at any time
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

All data access, correction, and deletion requests will be verified and responded to within thirty (30) calendar days. There is no fee for exercising these rights. We will not discriminate against you for exercising any of these rights.

Our website and services are not directed at individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our systems. If you believe a minor has submitted personal information through our website, please contact us immediately.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Lawton Lawn Care, its owner Daniel Dittmeyer, and all affiliated agents, contractors, representatives, and assigns shall not be held liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to:

• Any unauthorized access to or alteration of your personal data caused by third-party security breaches beyond our reasonable control
• Any temporary or permanent unavailability of our website or digital services
• Any errors, omissions, or inaccuracies in the information you voluntarily provide
• Actions taken by third-party service providers operating under their own privacy policies

By accessing this website and submitting personal information, you agree to indemnify and hold harmless Lawton Lawn Care from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your misuse of this website, your violation of this Privacy Policy, or your infringement of any third-party rights.

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or the collection, use, or storage of your personal information shall be subject to the exclusive jurisdiction of the state and federal courts located in Comanche County, Oklahoma.

Prior to initiating any legal action, you agree to first attempt resolution by sending written notice of the dispute to Lawton Lawn Care at the contact information provided below. The parties shall negotiate in good faith for a period of no less than thirty (30) days before either party may pursue formal legal proceedings.

In any legal action arising from this Privacy Policy, the prevailing party shall be entitled to recover its reasonable attorneys’ fees, court costs, and litigation expenses from the non-prevailing party, in addition to any other relief to which it may be entitled.

Lawton Lawn Care reserves the right to modify, amend, or update this Privacy Policy at any time and at our sole discretion. Any changes will be effective immediately upon posting the revised policy on this page with an updated effective date. Material changes affecting how we handle your personal data will be noted prominently.

Your continued use of our website or services following the posting of changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.